To Whom It May Concern:

I would like to take this opportunity to report to you that one of your employees, Jon Diamond, performed in an exemplary manner in selling me an air conditioner. He considered the fact that I was alone in making decisions, except for some help from a neighbor.

He was very professional and easy to work with and I would personally recommend him to anyone who is interested in air conditioning.

Very Truly Yours,

Maxine Souza
Santa Rosa, CA